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Privacy Policy

Effective Date: 05 March 2026

At LiveFuse Creative, we value the trust you place in us. This Privacy Policy explains how we collect, use, and protect your information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

We only collect the minimum information necessary to provide our Design, Build, and Maintain services. This includes:

  • Contact Information: Name and email address provided via our "Talk To Us" or "DM" prompts.

  • Technical Data: IP addresses and cookies used by our performance tools, such as Robin Image Optimizer, to ensure the site remains fast and responsive.

  • Project Data: Information related to your business livelihood required to build your brand or website.

2. How We Use Your Information

Your data is used strictly for professional purposes:

  • To respond to your enquiries and provide quotes.

  • To deliver the high-performance digital tools you have commissioned.

  • To maintain the technical health of your project after handover.

3. Data Security & "System Care"

We treat your data with the same "System Care" we apply to our builds.

  • We do not sell, rent, or leak your personal information to third parties.

  • We use industry-standard security measures to prevent unauthorised access to our backend systems.

4. Your Rights under POPIA

You have the right to:

  • Request a copy of the personal information we hold about you.

  • Request that we update or delete your information.

  • Object to the processing of your data for marketing purposes.

5. Third-Party Links

Our portfolio includes case studies and links to external sites (such as the original architecture of the Bio-Sil project). Please note that we are not responsible for the privacy practices or content changes made by third parties after our handover.

6. Contact Us

If you have any questions regarding your privacy or our data logic, please contact us: Email: intouch@livefuse.co.za  WhatsApp: 061 537 8980